Subprocessors
Syvera uses the following sub-processors to provide our services. All sub-processors are contractually bound to comply with GDPR. Customers with a DPA are notified of changes at least 30 days in advance.
Company
Category
Purpose
Data
Transfer
Since
Infrastructure
Cloud hosting, server operations, data storage
All processed customer data, log data
Jan 2024
Infrastructure
CDN, DDoS protection, DNS, Web Application Firewall
IP addresses, HTTP request metadata
Jan 2024
Payments
Payment processing, invoicing, fraud detection
Billing address, payment data, transaction data
Jan 2024
Transactional emails (registration, password reset, notifications)
Email address, name, email content
Jan 2024
Monitoring
Error tracking, performance monitoring, crash reports
IP addresses, user IDs, stack traces, browser metadata
Feb 2024
Analytics
Privacy-friendly website analytics (cookieless)
Aggregated page views, referrer, device type (no personal data)
Mar 2024
Support
Customer support chat, helpdesk, knowledge base
Name, email address, chat history, IP address
Apr 2024
Development
Version control, CI/CD pipelines, code hosting
Developer account data, no customer data
Jan 2024
Internal Tools
Internal project management, issue tracking (no customer data)
Employee data, internal project information
Jun 2024
Hetzner Online GmbH
🇩🇪 Gunzenhausen, DE
Infrastructure
Cloud hosting, server operations, data storage
All processed customer data, log data
Privacy PolicyCloudflare, Inc.
🇺🇸 San Francisco, CA, USA
Infrastructure
CDN, DDoS protection, DNS, Web Application Firewall
IP addresses, HTTP request metadata
Privacy PolicyStripe, Inc.
🇺🇸 South San Francisco, CA, USA
Payments
Payment processing, invoicing, fraud detection
Billing address, payment data, transaction data
Privacy PolicyPostmark (ActiveCampaign)
🇺🇸 Chicago, IL, USA
Transactional emails (registration, password reset, notifications)
Email address, name, email content
Privacy PolicySentry (Functional Software, Inc.)
🇺🇸 San Francisco, CA, USA
Monitoring
Error tracking, performance monitoring, crash reports
IP addresses, user IDs, stack traces, browser metadata
Privacy PolicyPlausible Analytics
🇩🇪 Tallinn, EE (Server DE)
Analytics
Privacy-friendly website analytics (cookieless)
Aggregated page views, referrer, device type (no personal data)
Privacy PolicyCrisp IM S.A.S.
🇫🇷 Nantes, France
Support
Customer support chat, helpdesk, knowledge base
Name, email address, chat history, IP address
Privacy PolicyGitHub, Inc. (Microsoft)
🇺🇸 San Francisco, CA, USA
Development
Version control, CI/CD pipelines, code hosting
Developer account data, no customer data
Privacy PolicyLinear Orbit, Inc.
🇺🇸 San Francisco, CA, USA
Internal Tools
Internal project management, issue tracking (no customer data)
Employee data, internal project information
Privacy PolicyChange notifications
We notify customers with a Data Processing Agreement (DPA) by email at least 30 days before engaging a new or changed sub-processor. Without objection within this period, the change is deemed approved.
Last updated: April 2026 · Version 1.0