All modules/KI-Telefonassistent
Sales & CRM · Syvera Suite

KI-Telefonassistent

Syvera AI Phone Assistant answers incoming calls around the clock — in natural language, precisely and reliably. It qualifies callers, answers common questions, routes to the right department and automatically creates call summaries. No hold music, no lost leads.

24/7

Availability

< 1s

Response time

95 %

Recognition rate

−60 %

Missed calls

Core features

What KI-Telefonassistent does

Always available

No call is ever missed — not at night, on weekends or on public holidays. The AI assistant is always there.

Natural conversation

No phone tree, no press-1 menus. The AI holds real conversations — clear, friendly and patient.

Straight into CRM

Every call is automatically logged, summarised and created as a lead or ticket.

Deploy KI-Telefonassistent in 60 seconds

Configured, tested, ready. No IT needed.

1-Click Deploy

Feature set

What you can do

24/7 automatic call handling
Natural language (German & English)
Smart call routing
Caller qualification & intent detection
Automatic call summary
CRM integration & lead creation
Callback scheduling & calendar integration
Call analytics & reporting dashboard

Why Syvera?

Manual vs. Syvera

Manual
Syvera
Recording
Paper / Excel
Web, App, Terminal
Analysis
Manual
Automatic
Payroll
Manual export
Direct interface
GDPR
Own effort
Built in
Onboarding
Weeks
60 seconds
Error rate
High
Zero

Integrations

Connects with your systems

DATEV
Lexware
Agenda
SAP
Personio
Slack
Microsoft Teams
Excel / CSV
+ many more

Background

What is time tracking software — and why do you need it?

Time tracking software automatically records when employees start work, take breaks, and end their day. Unlike manual timesheets or spreadsheets, a modern solution eliminates transcription errors, duplicate entries, and lost records — giving HR teams and managers an accurate picture of actual hours worked at any time.

Following the 2019 ECJ ruling and subsequent labor law amendments, businesses in Germany are required to systematically record employees' working hours. This covers not just core hours, but overtime, on-call duties, and remote work. Incomplete or missing documentation can result in fines and legal exposure.

Syvera Time Tracking goes beyond mere compliance: you get real-time analytics, automated approval workflows, flexible models for shift work and remote work, and seamless handoff to payroll — all from a single interface that requires no IT expertise.

Practical guide

Which time tracking method fits your business?

Not every time tracking solution suits every business. Companies with fixed shifts have different needs than project service providers with variable billing or firms with many field employees. Choosing the right method — stamp-based, calendar-driven, or project-based — determines how smoothly the rollout goes and how well the team adopts it.

Syvera supports all common models: classic clock-in via app or browser, calendar integration for knowledge workers, project-based booking for agencies and service providers, and fully automated GPS-based tracking for field teams. All models can be combined and configured separately per department or employee group.

Especially during rollout, a phased approach pays off: start with a pilot group, gather feedback, then expand company-wide. With Syvera, this process is typically completed within a week — no external consultants, no extensive training programs required.

Works great with

HR Core
Absence Management
Recruitment
Accounting
Invoicing
Skill Management
Payroll

FAQ

Your questions, our answers

1-Click Deploy

Deploy KI-Telefonassistent in 60 seconds

Directly in your Syvera instance — configured, tested, ready. No IT needed.

SSL includedAutomatic backupsGDPR compliantNo vendor lock-in

Ready for KI-Telefonassistent?

We show you the solution in a personal demo — free of charge, no commitment.

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