Sales & CRM · Syvera Suite
KI-Telefonassistent
Syvera AI Phone Assistant answers incoming calls around the clock — in natural language, precisely and reliably. It qualifies callers, answers common questions, routes to the right department and automatically creates call summaries. No hold music, no lost leads.
24/7
Availability
< 1s
Response time
95 %
Recognition rate
−60 %
Missed calls
Core features
What KI-Telefonassistent does
01
Always available
No call is ever missed — not at night, on weekends or on public holidays. The AI assistant is always there.
02
Natural conversation
No phone tree, no press-1 menus. The AI holds real conversations — clear, friendly and patient.
03
Straight into CRM
Every call is automatically logged, summarised and created as a lead or ticket.
Feature set
What you can do
Why Syvera?
Manual vs. Syvera
Ready in 60 seconds
KI-Telefonassistent — launch without IT effort.
Configured, tested, ready. No IT ticket, no waiting — just switch it on and go.
Integrations
Connects with your systems
Background
What is time tracking software — and why do you need it?
Time tracking software automatically records when employees start work, take breaks, and end their day. Unlike manual timesheets or spreadsheets, a modern solution eliminates transcription errors, duplicate entries, and lost records — giving HR teams and managers an accurate picture of actual hours worked at any time.
Following the 2019 ECJ ruling and subsequent labor law amendments, businesses in Germany are required to systematically record employees' working hours. This covers not just core hours, but overtime, on-call duties, and remote work. Incomplete or missing documentation can result in fines and legal exposure.
Syvera Time Tracking goes beyond mere compliance: you get real-time analytics, automated approval workflows, flexible models for shift work and remote work, and seamless handoff to payroll — all from a single interface that requires no IT expertise.
Practical guide
Which time tracking method fits your business?
Whether office, production or field service: the right time tracking method depends on your industry, collective agreement and workforce models. Syvera supports all common models — from stationary time clocks to browser apps to mobile capture via GPS or NFC chip.
For shift operations, terminal solutions with employee ID or biometric identification are recommended. Teams working from home or in the field use the Syvera Mobile App, which also works offline and can optionally capture location data — GDPR-compliant and transparent for employees.
FAQ
Frequently asked questions
Ready to use KI-Telefonassistent?
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